• Responded on December 6, 2021 12/06/21

  Storage King Group Management

  Hi Phillip, Thank you!

DO NOT USE THIS FACILITY. I attended my storage unit today in order to empty it, only to find it had been tampered with and all valuables stolen. Reception told me they noticed it was tampered with 2 months ago and I had been left a voicemail. A new lock was put on it and I was not provided with a new key. No such voicemail record and nothing in writing informing me of this. Due to elapsed time police have informed me I have no chance of recovering any of my valuables. There is no CCTV available now because of elapsed time and not being informed upon the date of noticing it was tampered. I don’t even have words to express how upset and disappointed I am by this. Your job is to keep my belongings secure, this has not been done! And who knows who else has been robbed and is waiting to find out? I hope to be fully compensated for this outstanding negligence on behalf of Storage King and their useless staff. I am sadly not hopeful judging by how terribly this has been managed to date.

Storage King Kilsyth are a delightful team who were very accommodating to my needs and even guided me to a special deal that cost less than my original plans & I also ended up with a bigger storage unit. (winning!!)

• Responded on December 6, 2021 12/06/21

  Storage King Group Management

  On behalf of us all at Storage King, I would like to thank you for sharing this great review about our store. We love the positive feedback.

• Responded on December 6, 2021 12/06/21

  Storage King Group Management

  Dear Gavin, We really appreciate you taking the time to share your rating with us.

• Responded on December 6, 2021 12/06/21

  Storage King Group Management

  Hi Adrian, Thank you!

• Responded on December 6, 2021 12/06/21

  Storage King Group Management

  Hi Lorraine, Thank you!

• Responded on December 6, 2021 12/06/21

  Storage King Group Management

  Dear Valerie, We really appreciate you taking the time to share your rating with us.

New, clean facilities. Very good customer service.

• Responded on December 6, 2021 12/06/21

  Storage King Group Management

  Hi Henri, Thank you for the great review!