I have rented storage space across Sydney through a variety of companies and these guys are the best!! I came to rent storage space due to an unexpected change in my personal circumstances, and needless to say it was a stressful time. But from my initial dealings with staff member Rob, (who very kindly stayed open on a Sunday afternoon to give me time to load my things), and through the next two years to the current date, all of the staff from Storage. King Alexandria have been patient and professional to deal with and have repeatedly made suggestions to save me money with respect to storing my goods. Their premises are always clean and security is top notch and my goods have always been kept in pristine condition. I cannot speak highly enough of Storage King Alexandria and I would have no hesitation in recommending their services to family, friends or strangers Thanks again to all the staff I have dealt with over the last two years with special thanks to King Robbo - I hope your foot gets better soon!!

• Responded on September 30, 2020 09/30/20

  Storage King Group Management

  Thanks for the great review, Iconoclast. It was a pleasure serving you as a customer.

I can't speak more highly of the Storage King Heidelberg West team. I mainly dealt with Mariah, who was professional, helpful and absolutely lovely. I needed short term storage for a house worth of stuff, in the midst of Covid, and it was such an easy process from start to finish, as well as incredibly good value for money. The facilities are clean and secure, I had absolutely no qualms about leaving valuable things there. I would not hesitate to use them again should I need to store things in future.

• Responded on September 30, 2020 09/30/20

  Storage King Group Management

  On behalf of us all at Storage King, I would like to thank you for sharing this great review about our store.

• Responded on September 28, 2020 09/28/20

  Storage King Group Management

  Hi Hannah, Thank you!

Great service, friendly staff, very helpful. Definitely recommend using storage king.

• Responded on September 28, 2020 09/28/20

  Storage King Group Management

  Hello Shane, thanks for the positive feedback! We're always happy to hear good things from our customers.

• Responded on September 28, 2020 09/28/20

  Storage King Group Management

  Hi Marcia, Thank you!

Little disappointed with the management attitude. My payment didn't go through I rang them to advice I was coming Friday to make the payment, which I did today. Now the guy that I spoke to over the phone said it was ok and I wouldn't be charged late fee because I made contact and explain I was paying in catch on Friday today, so when I arrived my code number wasn't working I went inside and explain to the management, if he could let me in so I could let the boys in the truck unload and I will come back to the office and pay him, well he's attitude wasn't very nice then he charged me the late fee, I explained what the other guy had said and he just said he's new he doesn't know much. That's not fair mate you should honer his word. He just made a little witch upset

• Responded on September 28, 2020 09/28/20

  Storage King Group Management

  Hello Chantal, We greatly appreciate you taking the time to share your feedback with us, We'll be taking your experience into consideration as we work to improve.

Office wasnt open but clearly states when it should be

• Responded on September 28, 2020 09/28/20

  Storage King Group Management

  Hello Infusedfc, thank you for your feedback. It really helps us improve our business. We appreciate you taking the time to share it with us.