The customer service is unacceptable and incompetent. Todd with sales did not provide a buyer's order after accepting the hold payment. Todd and the business team took more than 3 hours to provide documentation to my bank after calling/texting too many times. The business manager tried to show the car to other potential buyers, even though I paid the hold fee. The finance manager had the incorrect mileage on the official documents. Bought one aftermarket item and scheduled for installation a week later. Todd and the service department could not align on the schedule time of 8:00 AM. The service department showed 9:00 AM as the start time and did not start on the vehicle until 8:50 AM. Thus, they did not honor the start time. The service department did not have the parts in inventory; although, they were purchased a week prior and did not show the inspection on the service ticket; although, it was supposed to be completed prior to sale. Gillman Subaru disappointed and demonstrated gross ineptness. I will not have my vehicle serviced at Gillman Subaru. I will not recommend Gillman Subaru to anyone and will provide poor ratings on social media.

I had an issue with a wonderful car that I had for almost 20 years. My Celica was on her last leg. Issue was the air for here in Texas was running hot. So I started "just looking" Found the internet sales dept here at Gillman Subaru the southwest division. They set me up with the car of my dreams. Got me a payment I could afford and I don't have the best credit. Poor in fact but they didn't give up on me! So here I am now! In the BEST Impreza EVER! Thank you so much Gillman!! Im a Gillman Girl!!!!! xoxxoxoxo

I went to gillman to check out a car and was helped by Todd. They were very profesional and we were able to workout a great deal. Thanks

Excellent customer service. I had a great experience our salesman Humza Rashid was very helpfull. Thanks for the help Humza and definitely recommend gillman Subaru

wE HAVE HAD A EXCELLENT EXPERIENCE here at Gillman. Our salesman, Todd, has been extremely helpful and intormative in answering all our questions. His hospitality has been impressive. We would have no reservations about recommending tood and Gillman Subaru to any of our friends and neighbors.