Let me preface this by saying our salesperson TJ is in the right profession and Gillman Honda has a gem on their hands. Things I hate about going to a car dealership: - Insincerity - Lack of a sense of urgency - A sense that I’m being deceived - The back and forth of negotiation that only moves in slow increments and comes with long waits - Inconsideration of requests - Bad customer service - A lack of professionalism I’m so glad our path crossed with TJ today, because he shut those stigmas down. TJ was confident, professional, kind, and reassuring. He established a great rapport with us from the beginning. He said to make ourselves comfortable in their comfortable lobby chairs and everything was straightforward after that; no need for a stuffy cubicle set-up. Negotiations were minimal bc he skipped trying to make himself happy and went straight to the best price and best deal to keep us happy. He didn’t beat around the bush. He gave me a very fair offer for my trade. Although I couldn’t get the exterior color I wanted, he didn’t let that deter my interest and, as someone who has been in customer service for decades, I was impressed to see that he nixed “what we can’t do” and presented “what we do have that still checks your other boxes”. I have an awesome vehicle! Everyone I encountered at the dealership very nice and not pushy at all. We were in and out in 3.5 hours and it didn’t even feel that long. Thank you, Gillman, for welcoming us to the “Family”. Please anyone, if you go, ask for TJ, and tell him his customer Carla H. sent you!!

• Responded on September 3, 2024 09/03/24

  Gillman Honda San Antonio Management

  Hi Carla, thank you for your kind review; we are happy to pass along your comments to the team here at Gillman Honda San Antonio! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Mario Del Bosque General Manager Gillman Honda San Antonio (210) 651-5533 feedback@gillmanauto.com

Joe Garcia was my service advisor and he was so helpful and kept constant communication with me. I highly recommend him!

• Responded on September 1, 2024 09/01/24

  Gillman Honda San Antonio Management

  Hi Maria, thank you for your kind review; we are happy to pass along your comments to the team here at Gillman Honda San Antonio! Please let us know if there is anything else we can do for you; we are more than happy to help! Mario Del Bosque General Manager Gillman Honda San Antonio (210) 651-5533 hsasales@gillmanauto.com

Had a straight forward and decent experience with Henoc. This is my second purchase from Gillman and would trust them again for future vehicle purchases.

• Responded on August 31, 2024 08/31/24

  Gillman Honda San Antonio Management

  Hello Ian, we're happy you found our staff to be so supportive during your experience here at Gillman Honda San Antonio. Feel free to reach out to us if you need anything. Have a wonderful day. Mario Del Bosque General Manager Gillman Honda San Antonio (210) 651-5533 hsasales@gillmanauto.com

Just wanted to give a big thanks to Mario in service. Always takes care of my car.

• Responded on September 1, 2024 09/01/24

  Gillman Honda San Antonio Management

  Hi, thank you for your kind review; we are happy to pass along your comments to the team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Mario Del Bosque General Manager Gillman Honda San Antonio (210) 651-5533 hsasales@gillmanauto.com

Henok is always very helpful and caring . He always puts his best foot forward to provide input. Thank you !

• Responded on August 30, 2024 08/30/24

  Gillman Honda San Antonio Management

  Anna, we're happy you found our staff to be so supportive during your experience here at Gillman Honda San Antonio. If you have any further questions, please give us a call. We're always happy to help! Mario Del Bosque General Manager Gillman Honda San Antonio (210) 651-5533 hsasales@gillmanauto.com