Very friendly and accommodating staff!

The kind and helpful staff at the Commercial Drive location of MLSS are exceptional, which is a big part of what makes this location stand out. The building is clean and safe and nicely maintained, and works very well as a location for receiving and warehousing my business inventory. I have received container shipments here, and the secured parking area accommodates large shipments easily, ( just as well as personal storage needs.) I not only appreciate the sincerely friendly service, but also all the little extra services i get from these sweet ladies, ( not excluding Bill ;-) ...which I would certainly not expect from a storage facility. I am an especially long term customer at this location, and have actually been there longer than any of the current staff. I have used several different storage facilities around East Van over the years for my business needs, and have experienced many different issues, ranging from poor customer service and poor access, to lack of proper security features, to rodent infestations... MLSS on Commercial Drive is my #1 pick of the many storage facility options out there, 5 stars to this location in particular!

Very Good Expeirence

I've used my unit as a seasonal storage area for my sports equipment, wardrobe, automotive and camping stuff. It's been like an effective basement for me . I've been there a long time and it's secure and without bothersome pests like bugs and vermin. I'd like it to be open an hour later -until 9pm. The place is generally clean including the washrooms. The car entrance could be improved. The entrance keypad is not ideally located for me. The keypad is always in a big puddle when it rains. As I have to get out of my car to enter the code I'm standing in quite a deep puddle especially if it's been raining in Vancouver for days - like in winter.

I have rented my unit from Maple leaf Storage for several years now and am very pleased with the courteous staff members in the office - at all times they have remained professional with the added pleasure of enjoyable conversations. Valuable and important items to me have been stored in a safe, clean and secure unit which provides me with the sense of ease in having my possessions well looked after. it has been, and still is a real comfort knowing my items will remain in the condition I stored them until I need them. Again - thank you to the great staff !