Great check in details and friendly staff

I have had my unit since 2014, and prieviously, I was at Maple Leaf Storage at another location. The service is very professional and consistent. There are small periodic rental increases. My rent increased by approximately $40 in 8 years. The price of my unit, which I believe is a 5x10, is still much more affordable than a unit at the next most affordable storage warehouse. I moved a client into another self-storage company and the rate is much higher, and they have made several rental increases only within the past year on top of constantly messaging me that they forgot to add this or that fee and that I’ll have to cancel and resend payment. Maple Leaf Self Storage has never done that, not even at the other location that I was in over a decade ago. My unit was on the second floor, on the second level, accessible with rolling metal stairs like they have in hardware depots. The inside of the unit is plywood up to 6 feet and metal deer fencing for air circulation for the top 4 feet. It is warmer on the second floor compared to the first during the summer... something to keep in mind. My items were safe, and I only checked in a few times during my rental period. If you prefer to keep your items clean I would advise you check in more often to clear out any webs, dust, or signs of rodents (they have systems in place to control this, but I assume some lockers attract these little guys) and store everything in big Husky or Rubbermaid containers. My stuff was quite dusty and webby after 8 years of settling, haha. I would leave it but it is now time to let go of all these things. Thank you, Wall St Maple Leaf Storage for holding on to my childhood trinkets and toys for the better half of my adult life.

Friendly staff. Excellent service. Clean facility. Great value.

The staff are friendly and the facility is clean and tidy. I have used this company on and off for some years and have always felt the staff did a good job. However, I must say that myself along with many others during COVID lost our income or our income was greatly reduced. It seemed that many companies were finding ways to help their customers meet their financial obligations. Maple leaf storage did nothing to help. I think they said if you get a friend to store there, they'll give you 25 break on your locker. Kind of a joke.

Staff are all really helpful and enjoyable to chat with, got some good music recommendations as a bonus. The building is tidy and we'll maintained and seems well secured, access was always easy. No complaints whatsoever, have recommended to friends several times.