Maple Leaf Self Storage in West Van is excellent in every way and I rank them 10 out of 10. I have been a customer for 4 years, and highly recommend this facility. The storage units are clean, well ventilated, with good lighting and security. The elevators are large and all their dollys are easy to handle. The parking is spacious, bathrooms immaculate, prices competitive and they even serve coffee. But what makes this facility so great is the service, under the leadership of Chris Wasney, the store manager, and Todd Wright, the assistant manager. The staff is polite, gracious, helpful and very efficient. The staff members remember your name, help with payments, logistics for parking moving trucks, and offer support in a proactive and effective manner. Even their moving boxes are of high quality and well designed. Overall, this is the best storage facility I have even encountered. Do yourself a favour and use this Maple Leaf Storage team in West Van. They’ll make you smile!

Very well maintained, clean, and well lit storage facility. Friendly and helpful staff. Convenient hours and access. Moving trollies of various sizes are provided for easy moving in and out.

The transition from moving my POD which had been in Ottawa for the last 3 years to storing my possessions with Maple Leaf was seamless. The staff patiently guided me through the size of unit I may need as well as planning the arrival/delivery. The were entirely flexible on the unit that may be needed (depending on availability). I was back and forth a number of times as with possible delivery dates before finalizing the move, and they accommodated me all through the process and removed the stress. The staff are friendly and supportive. My "stuff" is now thankfully closer for me to do the declutter in a facility that lends itself to good organization.

Chris and staff were outstanding in the 2 years I used Maple Leaf Storage in West Vancouver. The place is clean, bright and welcoming! Chris got to know my name early on which is a direct sign of really caring customer service as we all like to be 'recognized' as customers! If I need to rent a storage unit in the future I will go back to Maple Leaf Storage in West Van for sure and in the interim will recommend to anyone I know looking for a storage unit.