CPR Cell Phone Repair Woodland

1780 E Main Street, Woodland, CA, 95776

2019-01-07

★★★★★ ★★★★★
This place was a life saver! (being dramatic BUT they definitely made my day!!) I bought a Samsung Galaxy S9 phone at Best Buy but did not get the warranty (I know...) nor did I purchase a case or a screen protector (I know!!! I can't believe my stupidity either). I thought I would find better quality/options online. Well three days later my poor phone is still defenseless AND I DROP IT. I cracked the screen in the corner and it had made so many lines in the screen. Pretty sure my husband was gonna kill me when I told him (but from all my crying, he didn't have the heart to make me feel worse). I was doing some research about fixing it myself.. seemed like an impossible feat AND a very bad idea. I decided to try to find a place that could fix it then. After calling many places and nearly having a heart attack every time I was quoted the price (no matter where I was going to go, it would've come out to around half the cost of what I originally paid for the phone), I came across CPR. The reviews were great and the website was really well done, I decided to call and get a quote. The gentleman who I talked to was so nice and very understanding. He gave me their quote (pretty much around the same as their competitors but loads cheaper than going through Samsung!) So I decided to go to Woodland and have them take a look to get an accurate quote. When I went in the store, it was very clean and kept up nicely. The guy behind the counter was so nice! He looked at my screen and made me feel like it wasn't that bad (he said it could've been a lot worse which made me feel better) and he gave me the price for fixing it and said they didn't have it in stock and that they would have to order it from their vendor (When I first called the guy on the phone said the same thing so I already knew that going in). I had to pay $35 as a deposit which was totally understandable. They said it would be about a week to get it in. I get a call about a week later saying it was ready. I was having a hard time making my way there so I ended up going this past Saturday. When I came in, I asked if they could install the screen protector I bought online and they looked at it and he recommended to go with a flexible glass one rather than a film (I never wanted to buy the film, I thought I got the flexi one... ugh) so I bought what he recommended and they would install it for me when they were done fixing my screen. They said it would be about 2 hours or so. My husband and I left to do something in the mean time but it only took them an hour! We went back and my phone looked brand new again! They installed the screen protector perfectly too! I was so happy with how it looked and how it functioned! So, in conclusion, CPR helped to make my phone as good as new! They were very sweet, great customer service, everything I was told came to be exactly what they said and made me one happy camper! I will definitely be coming back whenever I drop my phone again! (Hopefully not too soon!) I would also recommend this place to any friends and family! Thank you!!

Source: Yelp

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