Storage King Beverley

52 East Ave, Beverley, SA, 05009

2019-04-15

★★★★★
Strongly reconsider using Storage King at Beverley!! if I could give an honest rating it would be no stars not one or even half a star we will never ever use this facility again after our experience with them and in particular Ki who made numerous errors and was rude impractical and unreasonable. she was unfriendly, disorganised and dishonest. it is a shame to have such a poor and expensive experience due to the bad attitude of a manager and how she received managerial position is astoundingas in all my years of dealing and receiving customer service I have never encountered a manager as horrible to deal with as ki was We were given no notice or even a courtesy call on the morning we had booked our truck for and prepaid and hired removalist for that day only to learn that Ki had double booked the truck. There was no apology; we were then charged an additional $110 for returning the truck 10 minutes after 4 pm which was inconsistent with the first time the truck was used as it was required to be returned by 5 p.m by another employee whom was much nicer and flexible but was scolded for his better customer service and flexibilty .. I would sooner put my items out as hard rubbish than bother ever using this dishonest and highly over priced storage facility with their sneaky hidden fees.. It is not worth it ..Find somewhere else that's my is advice. I have learnt that this is one example of many this facility have used to rip others off! Disgusting and disappointing

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