Storage King Kambah

17 Jenke Circuit, Kambah, ACT, 02902

2020-12-18

★★★★★
If I could give 0 stars I would. I have had my stuff in storage for 1 month and already water damage! You would've thought they would check their units for water leaks etc. before renting out their units! The paperwork they give you doesn't have any phone number to contact the insurer nor does it have your policy number! Apparently, your policy number is the document no. un the top right corner of the carbon copy form you sign. I had to look up the QBE insurer no. myself and after spending 40 mins trying to get through, they had no knowledge of storage king, my personal details or the so called policy number!!. After calling SK multiple times with nobody picking up, I drove there and the guy said the number of the insurer and the policy number was on the form I signed. I asked him to show me and when he looked, surprise surprise he couldn't see them either. I asked for the right number to call the insurer (as maybe there was another number to call) and no surprises, he didn't know. So I've just wasted 2.5 hours of my life and haven't got any resolution. Not a happy customer!!

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