CARite of Stratford

2095 Barnum Ave, Stratford, CT, 06615

2021-08-17

★★★ ★★★★★
Warning if you trade-in and are driving from far Nice people and clean cars, but their process could be better. I drove 4hrs round trip plus tolls based on a trade-in estimate I was given after several detailed phone calls, but when I got there they hadn't even checked the Carfax until I arrived (they should have done that before) and suddenly the estimate was 4k less, which killed the deal for me. I don't think this was an intentional "bait and switch" or anything like that- just an oversight that really, really bugged me. If they had done that beforehand, knowing I was driving that distance, it would have saved me the trip and major headache. Aside from that, the staff seemed nice and friendly. I'd still recommend them based on what I saw. But be careful if you find yourself in my position...have them run the Carfax before you drive there. It can make or break the transaction for you.

Source: Cars

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