Lee Toyota of Topsham

115 Main Street, Topsham, ME, 04086

2022-02-21

★ ★★★★★

I am disappointed of a few discrepancies that make me feel that I’ve been cheated by my sales rep/Toyota Lee. I picked up the vehicle on 1/22/22 and for whatever reason all the paperwork was completed with 1/19/22. My deposit receipt and actual temp tags confirm that I picked up the car on 1/22. My issue has to do with the fact that on paper it writes that the car 10 miles at pickup when in fact it had 114 miles (have photos with time&date stamps to support this claim). This leads me to believe that my sales agent used the car (either for test drives or for his own benefit) for 3 days and the 104 discrepant miles. I brought up the unexpected excessive miles (for a new car) to which he argued that the car has to be driven in from MA. The paperwork indicates the car might have come from NH actually. I had already signed everything and hadn’t been given a chance to do a vehicle inspection until after going through the financial dept. All these discrepancies have let me with a sour taste and affected my trusting in the dealership overall. I suggest investigating the official record or my car and if the discrepancies are confirm, address it with your sales agent and provide me with some form of compensation for the inconvenience. Buying a new car I expected the odometer to show no more than 10-20 miles upon receipt.