Lee Toyota of Topsham

115 Main Street, Topsham, ME, 04086

2023-11-29

★★ ★★★★★

I've been to Toyota Lee in Topsham several times, and I've always had good experiences. However, on this recent visit, I was disappointed. The level of care and courtesy in communicating the service was below what is expected for a company like Toyota. I would highlight two points. First, one of the tires on my car has a leak. The technicians were unable to identify the cause of the leak but made no effort to suggest other solutions or possible courses of action. Secondly, I asked for the state inspection to be carried out. The technical assistant told me they couldn't do it because my car "wasn't registered," which is absolutely offensive to someone who tries to be very careful with legal traffic requirements. It turned out that I had forgotten to stick the stickers on the license plate, and from this observation, there was this abrupt and rude conclusion that the car "wasn't registered."