Lee Toyota of Topsham

115 Main Street, Topsham, ME, 04086

2024-04-04

★ ★★★★★

I am very pleased with my Prius hybrid but two things about the purchasing process were disappointing. The first thing was the “dox” fee of $600 which inflated the price of the car. The second issue is that the car lacked a functioning windshield washer fluid tank and I used the car for a long distance highway trip without knowing that. When I brought the car in for service the service manager’s took no responsibility and offered no apology or immediate solution. The part was back ordered but the service department at Charlie’s in Augusta said I could bring it in and they would rig something up until the part came in. I bought the car at Lee in Topsham purposely expecting to be treated with respect and valued as a customer. I didn’t expect to play games with the price or the service department.