Lee Toyota of Topsham

115 Main Street, Topsham, ME, 04086

2025-09-16

★ ★★★★★

My experience with personnel was a positive one, however my experience with the buying process was not. 1) assumptions were made that I was familiar with the buying process in Maine which was incorrect. 2) as a result of the assumption at no point was it mentioned until delivery day that the insurance change and registration was the responsibility of the consumer in Maine, 3) also as a result of that assumption at no point was the “excise tax” responsibility mentioned until I took delivery and was informed that in order to register the purchase I would have to go to my town hall and pay out another 2.4% of the purchase price. Had I had all of that information in hand for consideration at the point of sale it may have affected the outcome of that decision. I don’t believe that it was intentional due to lack of time on the job of my sales person. This should absolutely be used as a model for change moving forward and some significant gesture to make it up to me should be made. I have refrained from posting anything online to date to give Lee the benefit of the doubt, Ron Stiehl.