Lee Toyota of Topsham

115 Main Street, Topsham, ME, 04086

2025-12-16

★★★ ★★★★★

Went to the dealership to test drive a used car (2019 BMW 330iX), car looked good and was well appointed, however upon driving I noted a few issues and asked the sales person to ride along, they also noted the same issues (wheel shake and vibration, and brake shudder when braking). I asked that those things be addressed and I would come back and drive again. Wanting to make a sale, they then quickly prepared the sales paperwork, which I reluctantly signed on the condition that the issues must be repaired prior to sale. A couple days later they called and said they had to cancel the deal due to the high cost of repairing the vehicle to a salable condition. I was able to notice these issues on a simple secondary road test drive, how could they not have realized there were issues before listing the car for sale? Why was it even offered if it was not mechanically sound. These issues were obviously expensive enough that the dealership didn't want to spend the money to repair the car and make a sale. It makes me wonder if they would have sold the car to an unsuspecting individual if they had not noticed. This experience will make me very careful of purchasing a used car at Lee in the future, which is unfortunate, as we have bought cars there in the past.