CPR Cell Phone Repair Harker Heights

200 Commercial Drive Suite 102, Harker Heights, TX, 76548

2018-01-16

★★★★ ★★★★★

First post: Replacement screen replaced within an hour, knowledgable service, more than I expected to pay. Notice my home button is slightly lose but that maybe due to the moisture that was in the phone, loosened the adhesive. Second post:...Weeks later, I've realized the quality of my replacement screen is terrible. I didn't even drop it, just bumped it and it cracked. The white "paint" around the screen is peeling on the interior. It looks terrible. Definitely not worth 100 dollars. Feel ripped off. Third post: My screen started coming off my phone. So I went to talk to the manager (Casey). He was very rude and told me my battery was probably swelling and that isn't covered by the warranty. I complained, I paid 100 bucks and...he interrupted me and said you paid $98.97. Needless to say, I could tell he wasn't going to help me and left. Days later, I went back to talk to the owner. He listened to my long winded complaint then apologized. He actually checked to see if my battery was swelling instead of assuming. Explained that their screen repairs hardly ever have these issues, maybe 5 a year...lucky me. He replaced my screen and added a screen protector for free in 20 minutes. Told me to come back if I need to get my screen protector replaced. Thanked me for letting him make things right.

Source: Google