CPR Cell Phone Repair Snellville

1708 Scenic Hwy N, Snellville, GA, 30078

2018-05-28

★★★★★
I've taken two phones here. My fiance brought his phone here to replace the charging port. When he got it back, after a short while, the microphone went out. We shrugged it off as bad luck and got him a new phone. I took my phone here two to three months ago. The charging port just needed replaced. We chose here since they did fix the charging port on my fiances and knew it would be $75 to tighten the port.They fixed the charging port but a few days later I realized that nobody could hear me when I called them. My microphone was out. So I took it back to CPR. They insisted that it got clogged. Even though it wasn't clogged when I dropped it off. So the man took it in the back and it sounded like he hit it with canned air "at no charge to me." We then tried the phone. He called my fiance and he still could not hear my fiance on my phone. The man then insisted that I dropped it. We asked if maybe the soldering got too close to the mic to make it go out. The man stated that he did not solder the port back on my phone. I don't know how phones work so I let it go. A month later my phone died so I went to charge it. It wouldn't charge. I tried several different wires. We took the phone to lifeline this time. The manager there told me there was water damage, which is strange because I don't take my phone near water. After 2 weeks, we called them and asked whats up with the phone. They told me they sent my moto x pure to Atlanta to be soldered because my phone HAD to be soldered and there was a back up. I told them okay, things happen. It was no big deal. Lifeline worked for 5 weeks to try to fix my phone before they finally decided they couldn't. When I got it back the manager explained the charging port was completely loose and not connected. They explained that because the charging port was not put back the way it should, minor amounts of moisture (such as steam in a shower if I had music going while getting ready) would fry my phone. And it did.

Source: Google

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