Metro Detroit Phone Repair of Canton
7660 N. CANTON CENTER RD., CANTON, MI, 48187
I called around to fix my battered iPhone. Then decided to go to the Canton, Michigan branch merely based on Jeff’s response to the call. Braced myself & didn’t know what to expect.
This has been a most pleasant customer service encounter that I experienced in looong time. Not only Jeff exceeded expectations, but he also sincerely apologized for a glitch that happened to my phone & took full responsibility to make it right “irrespective of the cost.” He gained an advocate. [BTW I had never seen Jeff before. As a retired sr. executive, my judgment of people has proven to be a blessing and solid through the years.]