Average Rating

4.8
(9829 Reviews) (9829)

Most Recent Reviews

    Reviewed on May 3, 2021 05/03/21
    Leonora

    Lynette from Osborne Park was extremely helpful and professional, no request was too difficult. She went over and beyond and her service was impeccable. Thank you

    Source: ReviewPush
    • Responded on May 4, 2021 05/04/21
      Storage King Group Management

      Hi Leonora, Thank you for the positive feedback!

    Reviewed on May 3, 2021 05/03/21
    Liv C

    Great customer service, always so helpful! Highly recommend.

    Source: Google
    • Responded on May 5, 2021 05/05/21
      Storage King Group Management

      On behalf of us all at Storage King, I would like to thank you for sharing this great review about our store. We love the positive feedback.

    Reviewed on May 3, 2021 05/03/21
    Susi I

    Peter is very amiable. I chose Storage King because of the outstanding customer service and great value.

    Source: Google
    • Responded on May 5, 2021 05/05/21
      Storage King Group Management

      Hi Su, Thank you for the great review!

    Reviewed on May 3, 2021 05/03/21
    Pasquale C

    The facility is beautiful. There is a few downfall about it which is you dont get phone reception inside the facility, there is no vending machine and the toilets are very dirty....

    Source: Google
    • Responded on May 5, 2021 05/05/21
      Storage King Group Management

      Pasquale, we're sorry that we missed the mark with your experience. We will have our Customer Service team look into this immediately.

    Reviewed on May 2, 2021 05/02/21
    Amanda

    A huge thank you to Louisa at Osborne Park. We visited the site to view some storage options and Louisa was friendly, helpful and knowledgeable. We later booked a unit and we were so impressed with Louisa’s level of customer service and willingness to assist us. Would highly recommend!

    Source: ReviewPush
    • Responded on May 4, 2021 05/04/21
      Storage King Group Management

      We are glad you enjoyed your experience at Storage King Group. Please visit us again soon and thanks for your review.

    Reviewed on May 2, 2021 05/02/21
    A Y

    Highly recommend Storage King Remuera! Excellent customer service bar none! Needed a storage space to declutter, sent an enquiry via the website, and received text next day to drop by and see sizes that fit. Pete talked me through the process as well as brought me round the facility and showed me a few storage spaces, before finding one that met my needs --- Tip; best to see for yourself (especially if first time storage user) as difficult to visualise what the storage space look like. Storage on the upper floors is not a problem, trolleys and lifts available. Also easy access to facility after office hours. Key differentiator: excellent customer service, thanks Pete!

    Source: ReviewPush
    • Responded on May 4, 2021 05/04/21
      Storage King Group Management

      We love hearing that we kept our promise of being The Kings of Storage, Moving & More! Thank you for your review.

    Reviewed on May 1, 2021 05/01/21
    Mel R

    Booked a storage unit and payed for it, arrived with a truck full of furniture and the swipe card or code won't open the gate, so now have a truck on my verge, full of furniture. Rang the company who hung up twice, third time was told they would ring back in 10.00 minutes or 2 hours, 4 hours later, no response. Would not recommend.

    Source: Google
    Reviewed on May 1, 2021 05/01/21
    Blair F

    Very helpful and friendly staff , who seem to always be cheerful ! This place is perfect with 24hour access to your own secure alarmed storage! For all your storage needs , big or small, go check them out !!

    Source: Google
    • Responded on May 5, 2021 05/05/21
      Storage King Group Management

      Hello Blair, thanks for the positive feedback! We're always happy to hear good things from our customers and we appreciate the time taken to post this review.