Average Rating

4.9
(2856 Reviews) (2856)
    Reviewed on June 4, 2021 06/04/21
    Lucinda D

    Kelly is amazing, very kind and helpful. When we had to move out of Burnaby location it was quite stressful, but Kelly made the Burnaby people feel welcome to this location and in doing so it helped ease the stress, which helped a lot more then she realizes. Thank you

    Reviewed on June 4, 2021 06/04/21
    Joanne H

    Convenient location, friendly staffs, very good price. we stay with this location for few years until we have our own warehouse. Thank you,

    Reviewed on June 3, 2021 06/03/21
    S W

    We were extremely pleased with every aspect of our storage experience. Rare and thoughtful high quality customer service. Excellent facilities with easy in and out. Not a single problem.

    Reviewed on June 1, 2021 06/01/21
    Maja

    Henry and the other staff are very professional, patient and friendly with their dealings with us. Location is safe, clean and bright. Suggestion would be to have more than one trolleys or dolly carts available so we don't have to wait for another client to finish using it, before we can use it.

    Reviewed on June 1, 2021 06/01/21
    Jessi

    I have had my unit since 2014, and prieviously, I was at Maple Leaf Storage at another location. The service is very professional and consistent. There are small periodic rental increases. My rent increased by approximately $40 in 8 years. The price of my unit, which I believe is a 5x10, is still much more affordable than a unit at the next most affordable storage warehouse. I moved a client into another self-storage company and the rate is much higher, and they have made several rental increases only within the past year on top of constantly messaging me that they forgot to add this or that fee and that I’ll have to cancel and resend payment. Maple Leaf Self Storage has never done that, not even at the other location that I was in over a decade ago. My unit was on the second floor, on the second level, accessible with rolling metal stairs like they have in hardware depots. The inside of the unit is plywood up to 6 feet and metal deer fencing for air circulation for the top 4 feet. It is warmer on the second floor compared to the first during the summer... something to keep in mind. My items were safe, and I only checked in a few times during my rental period. If you prefer to keep your items clean I would advise you check in more often to clear out any webs, dust, or signs of rodents (they have systems in place to control this, but I assume some lockers attract these little guys) and store everything in big Husky or Rubbermaid containers. My stuff was quite dusty and webby after 8 years of settling, haha. I would leave it but it is now time to let go of all these things. Thank you, Wall St Maple Leaf Storage for holding on to my childhood trinkets and toys for the better half of my adult life.