Staff super friendly and helpful

I needed a small storage area to store extras from a much larger home, that I was not ready to give up. After going online to compare what was available here in Langley, I decided to make some calls. Some companies had answering machines, that took basic information with the promise to return my call but never did. Some companies had nothing available for my situation, so were very quick to end my call. No conversation of what help they could give me. Finally I called Maple Leaf Storage in Langley. There my call got answered immediately with a friendly and professional staff member. That was the voice of Diane Dawson, Store Manager. Diane listened carefully to my concerns and asked the correct questions to be able to advise what might work best for me. She was curtious, and I felt answered the phone with a smile. I immediately drove to the location and met with Diane where I was not disappointed. Once I had decided what I needed Diane filled out all the paperwork, presented me with a complete and informative portfolio for future reference. Diane walked me thru the routine of entering and exiting the complex answering all my questions as we proceeded. My experience has and I expect to continue to be very good. Thankyou Diane!

The staff and facility are the absolute best! I’ve been storing here for years, and I’ve never had a single problem. Hands down the greatest bunch of staff! They are so helpful and kind, and they have been very accommodating. They have gone above and beyond for me and I put complete trust in the way they manage the facility. The staff here have become like family to me, and I can’t think of a better place to store my inventory! If you’re thinking about a storage facility, I wouldn’t hesitate for a minute. You will not be disappointed!

Staff were amazing and friendly, very accommodatable. Only issue i had was finding access to unload. it was quite busy but people who were going into the storage parked in the loading dock and wasnt unloading. So we had to wait for spots. but other than that we got the moved done quickly.