Went here in desperation with a break down. I needed a part and could do the work myself. They didn’t have a new one in stock, but they had a used bike outside the was just traded in. I asked if I payed for the new part can they take the used one off this bike so I can get back up and riding. They got a little nasty with me saying then they can’t sell the bikes. I then said I’ll pay you new price for the used and also pay for a new one for your bike. They refused. Not willing to help an HD owner whatsoever! I even had to look my own part up on the computer because the young guy there didn’t know how to use the computer. I would not ever shop here myself again! I don’t recommend this place!

• Responded on September 26, 2025 09/26/25

  We are truly saddened that your experience was not as great as we would have liked. We take bad reviews very seriously, and we will address this with our Customer Service Team.

• Responded on September 26, 2025 09/26/25

  This is great news! We're so happy to know that you had a good experience.

The sales people were nice. The store has a large selection of clothes, accessories and shoes. They have the Restaurant and bar across the street. It's a great place to stop in and do a little shopping.

• Responded on September 26, 2025 09/26/25

  Thanks for the great review, Lori. It was a pleasure serving you as a customer.

• Responded on September 26, 2025 09/26/25

  This is great news! We're so happy to know that you had a good experience.

Great quality and outstanding customer service! From sales to the service department I had a great experience. A special thanks to Mac, and his whole team for taking really good care of me and my bike for a good price. Thanks for getting me back on the road quickly and safely!

• Responded on September 26, 2025 09/26/25

  Hello Rodney, thanks for the positive feedback! We're always happy to hear good things from our customers.