Stopped in to take a look some bikes for the wife while we were in town, nice little shop

• Responded on June 26, 2026 06/26/26

  Hello Scott, thanks for the positive feedback! We're always happy to hear good things from our customers.

I've been looking to buy a new bike. I've been an Indian guy since the early 2000's. Well I went to indian of Knoxville to check out some new bike and to hopefully test ride a couple inorder to make a decision on which bike I wanted to purchase, how ever they even though talked nice didn't seem to really care if I would purchase one or not. Wouldn't let me see if I felt comfortable riding any of the bikes and basically told me if they were to let me test ride I would need to stick to the same type of bike I have, but that's not what I was looking for. Anyway my wife convinced me to give Harley Davidson another look, and we decided to swing by here. Before I even made it to the door a staff member not only greeted me, but said if you want to ride anything let me know we will make it happen. I test rode two bikes, and I can't believe how much Harley has improved the ride quality since the last time I rode one. I have one more type that I would like to test before I make a final decision but I do believe from the staff and the ride quality at Harley I will be definitely getting one. Thank you guys for giving me a great experience

• Responded on June 26, 2026 06/26/26

  Hello Aaron, thanks for the positive feedback! We're always happy to hear good things from our customers.

Great friendly staff

• Responded on June 26, 2026 06/26/26

  This is great news! We're so happy to know that you had a good experience.

The service department was no help at all it was like I was bothering them

• Responded on June 19, 2026 06/19/26

  We are truly saddened that your experience was not as great as we would have liked. We take bad reviews very seriously, and we would like to ensure that your our Customer Service Team will be notified! Enjoy your Day!

One of many Harley Davidson places I've been to in 2 yrs Nice Place and added a Tshirt to collection

• Responded on June 19, 2026 06/19/26

  We are glad you enjoyed your experience at Rocky Top Harley-Davidson. Please visit us again soon!