Great hd dealer. Had to bring my bike in for service during a trip because my inner shifter pawl broke on me. I had to sign a piece of paper stating I agreed to pay a diagnostic fee but when they called me to let me know I could pick it up. Unfortunately they couldn't fix it because they did not have the part and it would take a week to get but they did not charge me anything for diagnosing the problem and their diagnosis was correct

• Responded on October 28, 2025 10/28/25

  Thanks for the great review, Mike. It was a pleasure serving you as a customer.

Small store, but was packed with stuff. The girl at the check out was super nice !

• Responded on October 28, 2025 10/28/25

  We are glad you enjoyed your experience at Rocky Top Harley-Davidson. Please visit us again soon! Thanks for the compliments!

Nice store but overpriced because of being in a high tourist area. Every other harley store we stop at to get shirts they are between $20-$25, here they start at $40.

• Responded on October 20, 2025 10/20/25

  Hello Stephanie, thank you for your feedback. It really helps us improve our business. We appreciate you taking the time to share it with us.

• Responded on October 20, 2025 10/20/25

  This is great news! We're so happy to know that you had a good experience.

• Responded on October 20, 2025 10/20/25

  Thanks for the great review, Tammy. It was a pleasure serving you as a customer.