• Responded on May 16, 2023 05/16/23

  Joe Conley

  We are glad you enjoyed your experience at New England Power Sports. Please visit us again soon!

Great people, great service

• Responded on May 16, 2023 05/16/23

  Joe Conley

  This is great news! We're so happy to know that you had a good experience.

Relaxed experience, no pressure and able assistance from a very knowledgeable salesperson (Brian Kent). GBM gave me a reasonable offer on my trade, and I am very pleased with the used (but new to me!) motorcycle I traded up for. All staff were friendly, approachable and willing to assist. I would have no hesitation recommending Greater Boston Motorsports to anyone, from experienced riders to newbies. Well pleased.

• Responded on May 11, 2023 05/11/23

  Joe Conley

  Thanks for the great review, Rich. It was a pleasure serving you as a customer.

I recently visited Greater Boston Motorsports and had a fantastic experience. From the moment I walked in, I was greeted by friendly staff who were eager to help me out. Frank, in particular, provided me with excellent service - he was efficient, knowledgeable, and went above and beyond to ensure that I had a great experience. He even helped me out with a few extras that I wasn't expecting!

• Responded on May 11, 2023 05/11/23

  Joe Conley

  Hello Nicolas, thanks for the positive feedback! We're always happy to hear good things from our customers.

One thing that keeps happening at this place is that you make an appointment, and when you get there, there's no appointment . This happened on more than one occasion. We have 4 bikes, and none of them will ever be taken into this place ever again. The lack of professionalism in this place is evident. They make the error and do nothing to fix the problem. Their inability to honor the appointment that was made two to three weeks prior proves how incapable this place is to conduct business in a professional manner. Good thing they're not the only bike shop in the state. They sure do act like they're the only option.

• Responded on April 26, 2023 04/26/23

  Joe Conley

  Bella, Thanks for taking the time to speak with me on the phone. We take customer service seriously and we're sorry that we missed the mark with your experience. As I mentioned, please look for me the next time you are here. Joe Conley GM