I have rented for a few years and yes some good customer service initially but then it completely changed especially one employee , Alain , never friendly , always seemed bent out of shape if I had any questions. It was his continued attitude , and the office not responding to emails in a timely manner and then only one word or one sentence replies , that I finally decided I wanted to cancel my storage with them. The other employees were really not any better . I even saw Alain on the day I was moving out on May 31, no hi no nothing just a sarcastic comment, “good day to move out” …as it had been raining non stop. I was really disappointed in the customer service after being such a long time customer.

They have a very friendly and helpful demeanor that makes everyone feel welcome.

Dawn was great to deal with, made everything super easy. 10/10

Facility is secure and very clean. The staff is always polite and friendly. Thank you to Tracey for always be a pleasure to deal with, very professional lady

Facilities are clean and definitely secure