I love Lee Credit Express , got my last 2 vehicles through them, and they've always done right by me. Sadly this wasn't a great experience. I was originally told the repair would take a bit more than a hour but when I got the call for scheduling they said 2 and a half hours... so an extra hour isn't bad, id still have plenty of time to get my other stuff done. The morning of my appointment I was scheduled for 8am....i was on time and I gave them my vehicle and I went and sat down to wait. Around 11:15 i went to ask about my vehicle and apparently they had broken some stuff while fixing it....it would be a bit longer til it was fixed. Smh Finally I got my vehicle back at 130pm. They said everything was fine and I shouldn't have any problems now lol Needless to say im unimpressed. What began as 1.5 hours turned into 5.5 hours and 1 of the things they were supposed to be doing was recharging my ac because it was barely pushing out any cold air and I use my ac ALOT during the summer months....tried it out today 5/15 and it still barely pushes out cold air....im better off with all the windows down Sadly id rather go without it than sit in there waiting area again waiting for however long it'll take them to fix it again Great place to buy a vehicle from but not exactly where you want it fixed from

• Responded on May 17, 2021 05/17/21

  Lee Auto Malls Management

  Thanks very much for you kind words about purchasing vehicles with us! We will be looking into your service complaint and seeing where we can improve and we encourage you to give us a call to discuss your issue. Thank you for brining this to our attention.

I paid 20,000 for a hyundai sante fe it died when i only owed 3,000 so i thought they were gonna make it right ,well I got a car we didnt want and im paying 24,000 for a nissan VERSA I am so AShamed that i TRUSTED these People DO NOT BUY ANYTHING AT LEE AUTO IT IS A NIGHTMARE

Went there for a dealer swap. In and out in less than 10 minutes. Excellent.

• Responded on April 23, 2021 04/23/21

  Lee Auto Malls Management

  This is great news! We're so happy to know that you had a good experience.

Josh was so helpful, patient, and found a car that had everything in my checklist!

• Responded on April 12, 2021 04/12/21

  Lee Auto Malls Management

  Thanks for the great review, Katlyn. It was a pleasure serving you as a customer.

My first Lee Auto Mall(Dodge/Westbook) purchase and experience was top notch. From the time my sales person Aaron Chase sat with me, to the knowledge and speed of answers from all the staff, down to the final purchase and getting me on my way with a perfectly matched vehicle; all exceeded my standards. I highly recommend this dealership for simple, no nonsense car buying.

• Responded on April 5, 2021 04/05/21

  Lee Auto Malls Management

  Thanks for the great review! It was a pleasure serving you as a customer.