We brought our plug-in hybrid Jeep Grand Cherokee in for a required battery recall and the standard four point inspection and tire rotation that are included in the warranty. The car wasn't ready in time for pick up and both the intake and the pick-up were completely disorganized. And guess what? Whatever they did in regards to the battery recall now means the car won't charge! Do yourself a favor and bring your car anywhere else but here for service.

• Responded on September 8, 2025 09/08/25

  Lee Auto Malls Management

  Jeanne, thank you for your review. We sincerely apologize for the miscommunication on our end with your recent visit. We are happy we were able to speak with your husband and work out a solution. Thank you again.

Jeff was great to deal with. Very knowledgeable, helpful, and kind. Definitely worth the 4 hour drive, and I am happy with the new Rubicon!

• Responded on September 5, 2025 09/05/25

  Lee Auto Malls Management

  Hello Dallas, thanks for the positive feedback! We're always happy to hear good things from our customers.

Great experience . Good people. Josh did a great job.

• Responded on July 30, 2025 07/30/25

  Lee Auto Malls Management

  Thank you very much Samuel! We appreciate you taking the time to share your experience.

Josh G was an absolute delight to work with!

• Responded on July 30, 2025 07/30/25

  Lee Auto Malls Management

  Thank you very much Kevin! We appreciate you taking the time to share your experience.

I felt like in didn’t have/deserve options. I should take what I can get, and right away.

• Responded on July 29, 2025 07/29/25

  Lee Auto Malls Management

  We're very sorry that you had a negative experience. We strive to provide the best service possible. We would like to know more. Please fill out the form at the link below, and we will reach out to you as soon as we can: https://dashboard.reviewpush.com/40094311/i