When the service technician at Lee Auto in Topsham called and informed me that my 20 year old Toyota Tundra with 290,000 miles would need a new transmission, I reluctantly knew it was time for a new truck. I called General Manager Tom Santospago and he set me up with a loaner and introduced me to his Sales manager. Mike, patiently helped me narrow down my options and then Sales Rep Scott spent the better part of the afternoon explaining the pros and cons of the different vehicles we test drove. After deciding on another Tundra, I was introduced to Nic who provided me with multiple cash and finance options. Everyone mentioned, as well as the young lady who helped set up the loaner, were patient, knowledgable, and personable making me feel confident and comfortable with all my decisions. If there was a 6 star, the management and the “Team” at Lee Toyota in Topsham would deserve it. Len

Excellent service! Good communication! Reasonable Cost

Loan officers made it clear they were selling significantly over the VIN evaluation price. I asked why was it marked up by $2800 and they said outright because they overpaid for it. Someone else can eat Lee's mistake, NOT my Grandparents... Five stars because I'm still merciful even after they claimed we "wasted their time." Don't walk, RUN! ❤️

Treated very well by customer service rep. Very pleased with the knowledge and professionalism- and the work

I was made to feel like I knew nothing about my vehicle and what was going on.

Have purchase a few cars from Lee Topsham Toyota and all have gone smoothly- one recommendation- a more clear way to review the maintenance warranty programs - very confusing and would like specific black and white on paper- terms/dates/ services covered would be very helpful

Greeted me upon arrival and went over in detail the work to be done. He kept me in the loop the entire time and the service was completed within the estimated given time. Great customer service!

Great experience from start to finish.

Julie was great to work with!

Excellent dealership. Got me in ASAP and solved the issue with my car...I will return.

The smooth scheduling and excellent service provided by this car dealer are truly impressive.

I knew I wanted to buy a Toyota and that Lee was the only dealership I wanted to buy from because of your outstanding reputation. I was not disappointed. Scott Lane and Nic Black listened and understood my needs with respect to the type of car I was looking for and my financial considerations. I felt totally comfortable and never pressured. I also had a service experience with my old car last fall which gave me great confidence that I would be pleased with the service I'll receive with my new car. All around, Lee was a pleasure to do business with.

Virgil & Nic did a wonderful job! Over and above

I asked them to leave car unlocked with key in it for the second time in a row when I've had Servicing under my purchased plan but the locked my car and I had to go in and get my keys and they could have cared less when I said something about it. No empathy, just blank stares. If I had to pay I would understand and if they don't do that, hey, tell me when I make the request over the phone as well as in person when I drop off my car. Sad to submit feedback about my dissatisfaction but maybe it will be acknowledged by someone who cares.

David and John are a great team fulling my needs for a new vehicle!!! I love my new RAV4 !!! She’s a beaut!!! With Gratitude Beth…. Another convert from Honda to Toyota…. Woot woot

Curtis was excellent. He was enthusiastic and so helpful! And we live our new car!

Very accommodating and attentive sales person. Honest and approachable. Answered my questions and went through the whole vehicle purchase process smoothly.

Service started and ended on time. I like how the technician explained everything that was done. A very nice experience.

Great customer service.

always a pleasure getting my tundra serviced at Lee toyota like oil change with discount, free tire rotation, looking forward for long reliable tundra

Both times that I brought my car here, I've had a good experience. They made recommendations and backed it up with images/video of my vehicle. They were friendly and even brought my 3 yr old coloring sheets and toys while we waited.

My check engine light suddenly came on (not just a routine one), so I drove straight to Lee Toyota honestly not knowing what to expect. Teddy jumped right in and made sure my car was seen right away, which was such a relief. They took care of everything quickly and had me safely back on the road in no time. Really appreciate Teddy and the mechanics for making something stressful feel easy—thank you!

The salesman was friendly enough as all car salesmen should be. The appraiser went out of his way to work with me and give me a fair but still not top dollar price on my trade. The willingness to drive my new vehicle 2 1/2 hours to my house cemented the fact that this dealership is one to buy from and I will definitely work with again. The experience overall was one of the few I can count on one hand where I felt I was treated very fairly by a car dealership.

The dealership was very helpful in procuring the car that I wanted, and kept me updated on its progress from the factory to the dealership.

Really disappointed with the service here. I am continually told inaccurate timing for service on my car and stuck waiting here double the time.

We just bought a 2024 toyota tocoma the ride is great an the sales was awesome.. very kind,nice, an no pressure answered questioned we had... we have bought trucks from here before an was very happy then as well...

I can't think of any complaints I could have from my first experience at this dealership! Everything was well communicated and documented and the service was professional. Recommended!

Service was quick and the waiting room is convenient with coffee, wi-fi, and comfortable seats.