Average Rating
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MD
Service team were friendly. Service was completed within a short period of time.
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SB
Friendly, knowledgeable salesperson who wasn’t pushy
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JR
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CR
Great service!!!
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WS
Well cared for. Attentive, courteous service.
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WL
Good experience, patient and helpful sales staff, no pressure sale.
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PB
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RN
Had a very positive, no pressure, new car buying experience. Our Sales Consultant Julie was great to work with, got us the car in the color we wanted, and helped us get all the tech set-up when we picked it up. Thanks Julie!
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CC
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7
Bought a Toyota bZ here. They gave me a pickup time and I arrived 20 minutes late. And then I proceeded to wait two and a half hours for them to do whatever the hell they were doing in there to actually get the car. Also my remote start feature doesn't work and when I tried contacting them they just stopped replying. I guess once they sell you the car they stop caring.
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ts
They kept me informed and did it in a timely manner.
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JS
Great service
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CH
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FL
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JH
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mt
My service was easy to schedule, the service providers were polite, professional and the work was done on time and well.
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IA
Awesome Service department
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tb
It was easy and stress free
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DD
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RI
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TA
I drive from Portland to Topsham for service at the Lee dealership there because the service is excellent; customer service feels like a high priority; the comfortable, spacious, waiting area, with free coffee and snacks, is clean, quiet, WiFi-equipped and inviting; the service reps are helpful, efficient, professional (well-trained); and, the environment is unusually customer-friendly and consistently pleasant. The good quality makes a difference.
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DC
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CG
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CH
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DD
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SB
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GC
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ML
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JM
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LS
When the service technician at Lee Auto in Topsham called and informed me that my 20 year old Toyota Tundra with 290,000 miles would need a new transmission, I reluctantly knew it was time for a new truck. I called General Manager Tom Santospago and he set me up with a loaner and introduced me to his Sales manager. Mike, patiently helped me narrow down my options and then Sales Rep Scott spent the better part of the afternoon explaining the pros and cons of the different vehicles we test drove. After deciding on another Tundra, I was introduced to Nic who provided me with multiple cash and finance options. Everyone mentioned, as well as the young lady who helped set up the loaner, were patient, knowledgable, and personable making me feel confident and comfortable with all my decisions. If there was a 6 star, the management and the “Team” at Lee Toyota in Topsham would deserve it. Len
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VS
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BG
Excellent service! Good communication! Reasonable Cost
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GA
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SC
Loan officers made it clear they were selling significantly over the VIN evaluation price. I asked why was it marked up by $2800 and they said outright because they overpaid for it. Someone else can eat Lee's mistake, NOT my Grandparents... Five stars because I'm still merciful even after they claimed we "wasted their time." Don't walk, RUN! ❤️
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MG
Treated very well by customer service rep. Very pleased with the knowledge and professionalism- and the work
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JW
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JP
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EH
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JB
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SS
Have purchase a few cars from Lee Topsham Toyota and all have gone smoothly- one recommendation- a more clear way to review the maintenance warranty programs - very confusing and would like specific black and white on paper- terms/dates/ services covered would be very helpful
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NM
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JW
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AV
Greeted me upon arrival and went over in detail the work to be done. He kept me in the loop the entire time and the service was completed within the estimated given time. Great customer service!
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LD
Great experience from start to finish.
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CQ
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JAR
Julie was great to work with!
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GSP
Excellent dealership. Got me in ASAP and solved the issue with my car...I will return.
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HLG
The smooth scheduling and excellent service provided by this car dealer are truly impressive.
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HS
I knew I wanted to buy a Toyota and that Lee was the only dealership I wanted to buy from because of your outstanding reputation. I was not disappointed. Scott Lane and Nic Black listened and understood my needs with respect to the type of car I was looking for and my financial considerations. I felt totally comfortable and never pressured. I also had a service experience with my old car last fall which gave me great confidence that I would be pleased with the service I'll receive with my new car. All around, Lee was a pleasure to do business with.
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BC
Virgil & Nic did a wonderful job! Over and above
Source: Google