Average Rating

3.8
(298 Reviews) (298)
    Reviewed on July 26, 2024 07/26/24
    ML

    Easy check in and great service. Large lounge room for waiting.

    Source: Google
    Reviewed on July 26, 2024 07/26/24
    aw

    Source: Google
    Reviewed on July 25, 2024 07/25/24
    ME

    This was the best experience I’ve had! Everyone was nice and helpful. This was my first time buying a car will go back in the future.

    Source: Google
    Reviewed on July 25, 2024 07/25/24
    AR

    Source: Google
    Reviewed on July 25, 2024 07/25/24
    TM

    Great service thx

    Source: Google
    Reviewed on July 25, 2024 07/25/24
    MC

    Source: Google
    Reviewed on July 25, 2024 07/25/24
    LW

    Source: Google
    Reviewed on July 24, 2024 07/24/24
    RL

    Very straight forward easy process. Working with Trish was enjoyable. Thank you.

    Source: Google
    Reviewed on July 24, 2024 07/24/24
    CW

    Source: Google
    Reviewed on July 23, 2024 07/23/24
    JF

    On time and complete

    Source: Google
    Reviewed on July 23, 2024 07/23/24
    BL

    The service folks were extremely professional. I was very pleased and would highly recommend Lee Toyota of Thompson Maine!!

    Source: Google
    Reviewed on July 22, 2024 07/22/24
    JF

    We bought a Highlander from Lee in June 2024. The car is fantastic - just what we wanted - and fairly priced. We were treated very well by the staff and would recommend Lee Toyota as the place to go if you're in the market for a car!!!

    Source: Facebook
    Reviewed on July 22, 2024 07/22/24
    JS

    Well first off it took 3hrs to change my oil, rotate 4 tires and patch a tire. Took way too long. Got home to look over my 4Runner and there's a ton of oil all over my underside of my vehicle. My skid plate was an absolute mess. Mechanic left greasy fingerprints all over my hood, door and fender. Forgot to put on one of my aftermarket valve stem covers on one of my tires. I'm sorry but for a dealership this is the worst time I've ever been there. Absolutely unacceptable to not clean up my vehicle after it was serviced. I'd say you need to go over how to service a vehicle better. If this continues to happen I will go elsewhere to continue servicing my vehicle. What a joke.

    Source: Google
    Reviewed on July 22, 2024 07/22/24
    ML

    While visiting from Minnesota we rented a Toyota at the Portland Airport and for the life of us, couldn't figure out how to launch the navigation map. So we stopped in to Lee Toyota for help, and Mr Teddy Boccuzzi was simply fabulous! He enthusiastically showed us what we needed to know, set it up had us on our way in less than 5 minutes! Kiddos to you Teddy and thank you for the assist!

    Source: Google
    Reviewed on July 22, 2024 07/22/24
    CM

    This is for Lee Toyota, Topsham. This location has friendly, knowledgeable, and efficient staff. This is a garage that I actually trust, quite a rarity...

    Source: Google
    Reviewed on July 22, 2024 07/22/24
    AM

    Fast and reliable service! Always!

    Source: Google
    Reviewed on July 21, 2024 07/21/24
    MK

    Superb customer experience!!

    Source: Google
    Reviewed on July 20, 2024 07/20/24
    EM

    Lee was great. My vehicle ended up needing more work than I thought but Lee was great. Walked me through it and very satisfied with experience.

    Source: Google
    Reviewed on July 19, 2024 07/19/24
    JB

    Ralph and Chris were both awesome in the service department! I had some specific questions for my appointment and everyone made sure I got answers. I like the new system for future repair recommendations.

    Source: Google
    Reviewed on July 19, 2024 07/19/24
    AG

    Very helpful and professional service and business

    Source: Google
    Reviewed on July 19, 2024 07/19/24
    PS

    Source: Google
    Reviewed on July 18, 2024 07/18/24
    NZ

    The team is always kind and professional. Jake always makes sure I’m heard, kept in the loop during the appointment and that I fully understand all service completed on my vehicle.

    Source: Google
    Reviewed on July 18, 2024 07/18/24
    PM

    Source: Google
    Reviewed on July 18, 2024 07/18/24
    SK

    Traveling from WA and they were able to squeeze me in for service. Staff was nice. Well behaved doggos allowed!

    Source: Google
    Reviewed on July 18, 2024 07/18/24
    JS

    These people are great!

    Source: Google
    Reviewed on July 18, 2024 07/18/24
    TC

    My TPM light was on the work order and it was not repaired. Apparently was only reset. Came back on as soon as I left the dealership.

    Source: Google
    Reviewed on July 17, 2024 07/17/24
    RB

    The team at Lee Toyota was sensational! I had a strange sound coming from my car, they took extra time to try and diagnose it, it was a stick stuck way up in the chassis! They didn’t even charge me for that time. Wow. I got an oil change and went on my way!

    Source: Google
    Reviewed on July 17, 2024 07/17/24
    JT

    We had the best dealership experience we’ve ever had. We were stuck because we’re on vacation and Jerry did all that he could to make sure that our repairs were taken care of very expeditiously couldn’t have asked for anything more because it was such a great experience. We are very grateful.

    Source: Google
    Reviewed on July 17, 2024 07/17/24
    DM

    Everyone was so nice to talk with, and explained everything very clearly. They made sure I understood everything that is apart of the warranty I got! And I don’t think I ever saw a sad face, everyone even the other customers smiled. Great experience I will definitely suggest them to everyone. Even more so Scott Lane! What a terrific car salesman.

    Source: Google
    Reviewed on July 17, 2024 07/17/24
    MD

    My visit at Lee Toyota was excellent. Went there for a state inspection which was successful. Also I had then check out my tires that was losing air. They found the problem and immediately and informed me of the problem. Repaired it in about an hour. Shout out to Jasmine who are always on top of things. She's great.

    Source: Google
    Reviewed on July 15, 2024 07/15/24
    CW

    The appointment time was not adhered to. Waited over 1 hour.

    Source: Google
    Reviewed on July 15, 2024 07/15/24
    BW

    Great Dealership - Very Responsive - Great Detailing Services

    Source: Google
    Reviewed on July 15, 2024 07/15/24
    JM

    Lee is for me!

    Source: Google
    Reviewed on July 15, 2024 07/15/24
    SS

    Source: Google
    Reviewed on July 14, 2024 07/14/24
    GB

    Source: Google
    Reviewed on July 14, 2024 07/14/24
    VL

    Fast, easy, convenient.

    Source: Google
    Reviewed on July 13, 2024 07/13/24
    LC

    Source: Google
    Reviewed on July 13, 2024 07/13/24
    RT

    Had a pleasant time taking my car in for an oil change and inspection. From setting up the appointment to getting my car back everything went smoothly!

    Source: Google
    Reviewed on July 12, 2024 07/12/24
    MW

    Jasmine is absolutely brilliant at making people happy at Lee Toyota! She looks after her customers and is extremely helpful. I’d give her 10,000 stars if I could.

    Source: Google
    Reviewed on July 12, 2024 07/12/24
    RM

    I am very happy with Topsham Toyota. Friendly check-in., Good review of what needs to be done, prices have been reasonable.

    Source: Google
    Reviewed on July 12, 2024 07/12/24
    dc

    Source: Google
    Reviewed on July 12, 2024 07/12/24
    TW

    Great service from Jasmine. Helped me above and beyond. The ole timer in the back office is great too!!!

    Source: Google
    Reviewed on July 12, 2024 07/12/24
    EB

    Great service and helpful employees

    Source: Google
    Reviewed on July 12, 2024 07/12/24
    jm

    Great service

    Source: Google
    Reviewed on July 11, 2024 07/11/24
    RS

    The reason for not having a 5 start review is sales kept trying to sell us vehicles we did not want. We were very specific we were looking for a truck because we need the truck bed. A 4 runner or Rav 4 would not meet our needs, but in their defence they were looking for a vehicle in our price range so we could build up my fiancé's credit and we're uncertain if they would get a trade in within the 30 days additional credit checks would not hurt my credit any further. We are still waiting to pick up our Bran-used vehicle because the shop is pretty packed, I get it, they have appointments they need to meet first but it's been over a week and I still don't have the vehicle in my possession, paid $30k for a 2013 Toyota Tacoma TRD SR5 Off Road and have only test driven it. So I can't give any review on if there was any issues with the vehicle after it was bought and the timeliness of them fixing any issues that may arise. Kyle Thayer the sales representative was super knowledgable of the vehicle and the package it offered. Will Mann the finance representative was very thorough, I've never had a finance rep that actually took the time to go through all the numbers. I would totally recommend them to others. Super friendly staff they all loved my pug, super patient and super helpful.

    Source: Google
    Reviewed on July 11, 2024 07/11/24
    GB

    20000 mile scheduled maintenance: vehicle went in for service right on schedule, completed in an hour while I waited in a very comfortable customer waiting area. Everyone was very courteous. Couldn’t have had a better experience.

    Source: Google
    Reviewed on July 11, 2024 07/11/24
    MS

    I have been having my car serviced here since I bought it in 2016, and have always received top notch service. When they find something else that might need to be fixed, they always ask before just doing it. Always professional and very helpful.

    Source: Google
    Reviewed on July 11, 2024 07/11/24
    AS

    Unfortunetly I was unhappy about the service provided. When I went to get my car after the service was performed I was surprised to smell gasoline inside my electric car. No idea how it got there was it from the service guy clothing, did they spill something? The service manager was nice however his offers to fix the smell would require to leave my car there for hours. We decided that I will air my car in my garage and see. During the drive home, about 30 min long I had to smell the gasoline, but in the morning luckily the smell went away.

    Source: Google
    Reviewed on July 11, 2024 07/11/24
    DED

    Source: Google
    Reviewed on July 11, 2024 07/11/24
    M

    I had a very good experience. This will be my dealership going forward.

    Source: Google