What a sweet, helpful bunch of guys work at Lee Toyota

Unscheduled arrival to replace missing covers on the door mirrors. Asked to change oil since I was there. Car was immediately delivered to service techs. Parts installed, oil changed, 24 point inspection and car washed in less than an hour. Excellent service!

I am writing regarding the service performed on my 2013 Toyota Tundra at your service center on June 15, 2026. I brought the vehicle in to address a hitching sensation I experienced while driving. That afternoon, Shawn Lamour informed me that the vehicle required a new transmission at a cost of $7,700. When I inquired about diagnostic codes, Mr. Lamour stated there were none and that the recommendation was based on the presence of metal shavings and burned fluid. Due to the significant cost and my urgent need for the vehicle, I sought a second opinion. I had the truck towed to AAMCO Transmission in Portland on June 16. After a thorough diagnostic and test drive, the manager, Pete, determined that the issue was related to the engine rather than the transmission. Following his advice, I took the vehicle to Parry Motors on June 17 for a specialist assessment. On June 23, the manager at Parry Motors, Cory, informed me that the truck was fixed. The problem was entirely engine-related, and the total cost was $1,300 rather than $7,700. Furthermore, Parry Motors checked the transmission fluid and found it to be fine. They also ran the diagnostic codes, which indicated an engine issue, not a torque converter problem. Had I proceeded with your recommendation, I would have paid $7,700 for an unnecessary transmission, only to still require the $1,300 engine repair, totaling over $9,000. Consequently, I have lost trust in your service department. I would like to know how your technician concluded there was metal in the fluid when a subsequent inspection showed otherwise, and why your team failed to find the engine codes that Parry Motors successfully diagnosed. Given this significant discrepancy, I request a formal clarification regarding your technician's original assessment and look forward to your response on how we can resolve this matter.

I called to see if I could get an estimate on a job I was going to need. I learned I had a recall too, that I was unaware of. They were able to get me in the same day!

The service on my Tacoma just fine as it usually is every time I take it in, friendly people who are just great. See you in another 6000 miles.

I am incredibly fortunate to have purchased not one but two vehicles from Lee Toyota. The first time was with Curtis, and most recently Scott. I deeply appreciated their efforts in making it a friendly environment. Not once was I pressured to make a decision nor was I being “sold” anything. Their intent was to find the right vehicle for me. The decision to come to Lee Toyota means I am driving 45 minutes just to get there, and every time it is worth it.

This is my fourth time buying a car with Lee, and I plan to keep going back. Everyone there is knowledgeable, friendly, and works really hard to get me into the car I want at a really great price.

I was in for my 10,000 mile check up, which is under warranty! Checking my vehicle in the attendant couldn’t even type on his own computer and had me do it!!!! Upon finishing the warranty work, I received a bill! Again, I explained that the vehicle that I own is under warranty, and this service is part of the warranty! I’m really not impressed with the service that I got! Also, they didn’t clear the dashboard of the message regarding maintenance needed! Very disappointing and frustrating!!

Great place to buy an auto , but please make the summers a big deal commercial stop the worst commercial ever

I’m 64 and this is my 10th car purchase - my fifth Toyota, and my first time buying at Lee. Lee Toyota, hands down, was the most professional, friendly, informative, communicative, respectful and helpful group of people I’ve dealt with ever when purchasing a car. From my first inquiry to Ashley, all through the wait for and delivery of (exactly the 2026 RAV4 I wanted) and sales process with the absolutely terrific Evan Feldman, through the finance and contact process with Will, the super finance manager at the dealership. These are clearly good people and actually made the process not just painless, but fun. The 1000 dollars off the price because I’m an RN was a really kind special by the dealership as well. My spouse is also a Toyota driver and we will, from now on, get any new cars from Lee (and hopefully the same team) and have our vehicles serviced with them as well. 10/10 recommend! Thanks to all! With gratitude, Alicia F.

Great service and they’re always very thorough. Would recommend to anyone!

We called and talked to Julie and she told us that they had a specific vehicle we were looking for and she said she put eyes on it and verified it was there. We drove an hour and a half one way to see this vehicle and they did not actually have the vehicle we asked about. 3 hour drive for nothing. We also have a baby so it was a horrible experience and a waste of time. “I feel really bad.” That is all we got in return. I do not recommend this place or dealing with Julie. Lazy and not thorough.

Great experience, no pressure, and they helped us get into the vehicle that works for us. Julie was excellent to work with.

Very pleased with the service work on my Tundra

Efficient and friendly

Great experience. Eric Muchemore Keeps my 2010 Camry in excellent running condition.

Lee Toyota will be our go to Toyota dealership from now on! Julie went above and beyond to find us our dream car!

Our sales rep Trisha was excellent- knowledgeable, helpful, and zero sales pressure. She listened to what we wanted and suggested what we needed and didn’t need. That was so refreshing!

i bought my first truck here, and it was a fine experience. Abel helped me and while he didn’t know the answers to some of the questions i had, he was very knowledgeable and asked his boss for answers. one thing that was a little concerning was the amount of credit inquiries they did on my credit to get the best rate. they added 5 inquiries and when I asked the limit of inquiries, Abel said 24 was the limit of how many inquiries they would do. I wish i had known that beforehand, otherwise I would have asked them to not do that, but it’s not the worst thing to have happen. I’m not sure what my alternative plan was, but I did need financing so that was fine. it was a surprise when i opened up my CreditKarma app and could see the 5 new inquiries in real time.

Easy & simple- no issues.

Very helpful - no pressure - just a willingness to lead me into finding exactly the vehicle I was looking for - would recommend them to all my friends!

We appreciate all the workers that helped us out at the Lee Toyota car dealership. Abel did a great job in helping us figure out the situation on the car. He stay in contact, kept us updated, had patience, and always tried to give us the best recommendations for us. Up his pay a bit more he will definitely help the company grow. If anyone needs a car and is in Maine we’ll make sure that we issue them to you guys.

The people at lee were very helpful and solved a proble that others missed.

Lee Toyota was a pleasure to deal with. Analyzed a battery problem and replaced it, checked the output and draw voltage in less than an hour….my complements.

Scott did a great job good sales person he is easy to work with.

The engine of my 2025 Highlander was overheating. Lee Toyota was able to service my car almost immediately to find that the fan wasn't properly plugged in. Grateful for their quick service and resolving my issue.

Excellent service. Very friendly and helpful techs. Will recommend to everyone.

While it was an expensive fix and I always question it I must admit the job was done sooner than anticipated and the car rides great again. Having the shuttle available is very helpful!

The experience was very good, our sales associate, Julie, was terrific. She answered all our questions, did not pressure us, and had exactly the car we wanted. The finance department was easy to work with as well. We would definitely recommend Lee, and Julie in particular!

Poor service and very poor customer service. Went in for an oil change and got my new truck that I’ve had for a year back with scratches all over my side door and the passenger side. Spent all day there for them to fix it. Which in the end they couldn’t. So came back the following week for round 2. They had my truck all day and told me it looked great. When I came to pick it up not only did they not fix the scratches on my door but they had scratches up my tail gate end of my truck. When I pointed it out they told me I had made those scratches from a bush or something, they had not done that. It looked like they swiped it with a brush or something no bush is going to make 4 perfectly even scratches the length of my forearm. My truck has sensors all around it so if I get too close to any object it will beep at me. This made no sense to me at all and I felt like I was being jerked around. They said they would take it for round 3 now to fix the scratches on the door but not on the back end. When I asked to speak to the boss. I was less then 5 minutes before he kicked me out of his office and told me I needed to speak to his boss now. I wasn’t rude I didn’t shout but I did have tone. Clearly he didn’t like. These people are unprofessional and have no idea how to fix or even handle an unhappy customer which I have been with these people for over ten years now. But the way this has all been handled has been a joke and now I can see why people feel scammed here and now I’m one who will never be doing business with these people again. Very unfortunate and disappointing.

I had a great experience. I have an older Sienna with an electric door that failed. The door wouldn’t open so they couldn’t give an accurate estimate. Rather than replace all of the parts that were potentially bad they tested everything and the door repair was less than half of the estimate. The driver was great dropping me off and picking me up the next day.

Always great service!

Service team were friendly. Service was completed within a short period of time.

Friendly, knowledgeable salesperson who wasn’t pushy