Terrible experience I would avoid this place at all cost customer service sucks

• Responded on October 21, 2026 10/21/26

  John, we're sorry that we missed the mark with your experience. We will have our customer success team look into this immediately.

Plenty of clothing and some nice bike but not much for conversation! May not stop there again!

• Responded on October 21, 2026 10/21/26

  Hello Michael, thank you for your feedback. It really helps us improve our business. We appreciate you taking the time to share it with us. I have passed your comments over to the Sales Management Team!

Great advice where to ride in the area

• Responded on October 15, 2026 10/15/26

  Hello Bill, thanks for the positive feedback! We're always happy to hear good things from our customers.

• Responded on October 21, 2026 10/21/26

  We see that your experience didn't fully meet your expectations, and we truly appreciate you taking the time to share your thoughts. All feedback helps us identify areas where we can improve. If you ever decide to visit again, we'll do our best to ensure your next experience is more in line with what you were hoping for. Thanks for giving us the opportunity to learn from this.

• Responded on October 15, 2026 10/15/26

  This is great news! We're so happy to know that you had a good experience.