They are A+ when selling you the car, but once you own it if you have any issues, beware. Despite buying the extended servicing plan and warranty, my 1 year old Jeep is having serious issues and all they can say is "sorry, we can't see you for 3 weeks and we can't give you a loaner car". Because not having a car for 3 weeks is reasonable for someone who needs it for work i guess. Once they have sold you the car you aren't a priority as a customer.

• Responded on March 3, 2022 03/03/22

  Lee Auto Malls Management

  Kevin, thank you for taking the time to provide us with your feedback. We have looked in our records and cannot seem to find you. Perhaps the vehicle was purchased under a different person's name and you are writing this on their behalf? Please have the owner reach out to our service manager directly. His name is Dustin and can be reached by calling 207-856-6685 and asking for him.

• Responded on February 2, 2022 02/02/22

  Lee Auto Malls Management

  We are glad you enjoyed your experience at Lee Auto Malls. Please visit us again soon!

Just stopped in to see what trucks were available and was met with the rudest salesman ever. Not a friendly experience like ads portray. Shopping elsewhere!!

• Responded on January 28, 2022 01/28/22

  Lee Auto Malls Management

  Tom, we're sorry that we missed the mark with your experience. We have attempted to contact you to discuss this further but perhaps we have incorrect information. Please reach out to us and ask to speak with our sales manager Aaron Chase as we would very much like to better understand and address any issues. Thank you.

Lee Auto, Mike Burgess, and Mr. Standish, were quick with emails and organized the delivery of a 2016 Subaru Crosstrek from "up North" Maine to be delivered down to Westbrook, Maine, for me. I scheduled an appointment for Monday, 1/16/22, to look at and test drive the Subaru. Monday, 1/16/22, was a messy icy snowy day! Mike Burgess emailed me to introduce himself and confirm my appointment. Great way to make a customer connection! When I arrived I saw the Subaru Crosstrek! It was clean and in fabulous condition! Impressive! I am beyond happy with my purchase and the customer service I received at Lee Auto. I highly recommend them!

• Responded on January 24, 2022 01/24/22

  Lee Auto Malls Management

  Hello Selina, thanks for the positive feedback! We're always happy to hear good things from our customers. Good luck with that Crosstrek!

I really love this hellcat redeye, but costumer service was not the greatest experience.