Had a good experience purchasing our first Subaru crosstrek. We appreciate the whole sales team especially Khaliq our sales rep in walking us thru the process and he was very accommodating and patient entirely. We were showed several options of cars and went home satisfied with our purchase. Keep up the good work.

It was a great experience everyone was so happy to be there, it was great customer service and the process was just so easy and fast

• Responded on March 17, 2025 03/17/25

  Gillman Subaru North Management

  Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

Literally the worst place to take your car for service. They took over a week to get my car done that only needed brakes done. Lost my job because they didn’t have a loaner available and when they did I had to provide my own insurance to cover their car. Spent insurance money ubering while I waited. walked home some days and even spent grocery money ubering because of them. Not to mention, they let me leave the dealership in an unsafe car but they won’t drive it, they trapped me into paying for tires myself which were ruined because of the warranty problem just so their guys could drive the car to diagnose the rest of the problem. They let me drive it but for them it’s unsafe. Highly recommend going somewhere else….

• Responded on March 16, 2025 03/16/25

  Gillman Subaru North Management

  Hi John, we appreciate you taking the time to leave this review. We regret to learn that you did not have a more positive experience with us. If you would be willing, we would like to try and turn your experience around. When you have a chance, please reach out to us at (281) 810-9658 and we will do our best to make this better.

Bought a certified preowned 2021 Subaru here a week ago. We did a ton of online research first and knew which cars were in stock that we wanted to look at. Salesperson Brian A. was super helpful. Helped us, answered questions, was not at all super pushy for the sale. My daughter (age 21) was buying the car with her money and Brian focused on her instead of trying to always deal/interact with me (Dad). Great experience and good pricing (for the market these days) and will definitely ship cars here again.

I had to wait almost a week on parts I want the parts were in the service was provided quickly and efficiently

• Responded on March 16, 2025 03/16/25

  Gillman Subaru North Management

  Hello Larry, we really appreciate your feedback! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!