I took my new outback in to get an oil change, rotation, and wash, and walked out to scratches on my hood, that will inevitably turn into rust. They are refusing to take responsibility and pay for the damages. Unethical business practices.

Dylan is very knowledgeable about each Subaru and took time to offer me several details so I could make an informed decision. The finance staff also did everything they could to make sure I got the payment I was looking for. Thank you! I love my Outback.

• Responded on October 12, 2024 10/12/24

  Gillman Subaru North Management

  Morgan, we really appreciate your great feedback! We hope you continue to choose us for all your automotive needs! Take care!

Bought a Subaru from Team Gillman Subaru North. One of the easiest and best buying experiences I've had. Can't say that about most dealerships as buying a car is usually a daunting task of waiting around and getting constantly pushed. Will buy from Team Gillman again!

• Responded on October 10, 2024 10/10/24

  Gillman Subaru North Management

  Hi Timothy, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Patrick was amazing! He made the process so smooth and effortless answered all my questions.. This wasn't a planned trade in but he put me at ease and made me feel taken care of. He has made me a customer for life! Thank you for your warmth and kindness.

The service at Gilliman Subura North use to be excellent. The only thing I did not like about it was the long waits. Lately the service has been poor. I tried to set up a appointment two or three times and nothing. I finally got in touch with a service person and they told me that someone would get back with me. This is a day later and I have heard nothing. This is horrible customer service. I will probably take my service needs elsewhere due to the lack of customer service. My name is Michael Angeli.