Hi, thank you for your high star rating. We're happy to see that your experience with us was excellent! Safe travels!

• Responded on October 28, 2024 10/28/24

  Gillman Subaru North Management

  Hi, thank you for your high star rating. We're happy to see that your experience with us was excellent! Safe travels!

It's literally impossible to get your very basic question answered - does my warranty cover control arm bushing tearing?? Josh Valdez didn't even get the initial inquiry from the bot and then when I asked him the question via text in response to him texting me, he ghosted me. First, he tried to just get me to go there. I'm not gonna drive all the way over there for him to tell me it's not covered. So money hungry and unhelpful.

I hadn’t bought a new car in many years and was a bit nervous. Serenity put me right at ease the moment we started texting ahead of my appointment about what I was looking for. It was a great experience working with her and the financing part was a breeze.

Karthik, we appreciate you taking the time to leave this review. We regret to learn that you did not have a more positive experience with us. If you would be willing, we would like to try and turn your experience around. When you have a chance, please reach out to us at (281) 810-9658 and we will do our best to make this better.

• Responded on October 25, 2024 10/25/24

  Gillman Subaru North Management

  Karthik, we appreciate you taking the time to leave this review. We regret to learn that you did not have a more positive experience with us. If you would be willing, we would like to try and turn your experience around. When you have a chance, please reach out to us at (281) 810-9658 and we will do our best to make this better.

Very good customer service and polite and friendly employees

• Responded on October 24, 2024 10/24/24

  Gillman Subaru North Management

  Catherine, we really appreciate your great feedback! We hope you continue to choose us for all your automotive needs! Take care!