Average Rating

4.6
(160 Reviews) (160)

Most Recent Reviews

    Reviewed on July 14, 2024 07/14/24
    c c Customer Reviews

    Best buying experience ever. Our salesman Don and finance Devonte did an amazing job helping us.

    Source: Google
    Reviewed on July 14, 2024 07/14/24
    Jayme M Customer Reviews

    Can I rate them 10 million?! We travelled from Louisiana (and this is the third car our family has traveled to Gillman for) and we have also sent many people there!!! Patrick is awesome! Ask for him

    Source: Google
    Reviewed on July 8, 2024 07/08/24
    Larry M Customer Reviews

    Hello Larry, thank you for your high star rating. We're happy to see that your experience with us was excellent! Our team is available should you require any extra help.

    Source: Google
    • Responded on July 8, 2024 07/08/24
      Gillman Subaru North Management

      Hello Larry, thank you for your high star rating. We're happy to see that your experience with us was excellent! Our team is available should you require any extra help.

    Reviewed on July 8, 2024 07/08/24
    J. L Customer Reviews

    Over all i had a good experience at this dealer. Mr Brian Aranda went above and beyond to answer all my questions. Very professional and patient. Be sure to look for him if you stop by Gillman Subaru in Spring Texas. I could not say how financing is because i paid cash for my vehicle. But I would definitely recommend you guys to family, church, and friends. Next time i buy a car, you will be my first stop. Thank you guys!

    Source: Google
    Reviewed on July 7, 2024 07/07/24
    SS W Customer Reviews

    July 6, 2024Team Gillman Subaru North Did it again.The WORST customer service ever.Took me 4 days to a in touch with a person.Their system ask you to leave a message when they’re not available left multiple messages nobody called me back then I finally called back on Saturday. I spoke to a DAVID he is the service manager or one of the managers there, he told me that in order to service my vehicle I had to make an appointment wait almost a week so I can get a loaner to get my car repair on a protection package that I purchased when I bought my car. David gave me a third-party phone number & name of a place for me to use rather to facilitate a quick solution based on my several days hunting them for Customer Service.Again, they don’t care about providing services that customers purchased 3-4 years ago.My advice to everyone out there stay away from this dealership specially David the manager.———Team Gillman Subaru North has the worst service department. If you buy a Subaru please make sure that you take your car for services to a different dealership especially if you speak to a guy by the name Viktor worst customer service manners, no knowledge of vehicle needs and never replies to emails.I have tried to take my car twice for an oil leaking problem on a relatively new STI, they just keep telling me that they’re busy and I have to come back a different time, Super inconvenient for the customer.At the moment I am looking at traded in my car for something different (NOT SUBARU FOR SURE) due to the issues with the car and the dealership not wanting to accommodate service needs. I will give this dealership a zero star rating but that’s not an option on reviews.Stay away from these guys.

    Source: Google
    • Responded on July 20, 2022 07/20/22
      Gillman Subaru North Management

      Hello, thanks for taking the time to express your honest concerns. We are disappointed to hear you left our dealership feeling this way and we would appreciate the chance to discuss this matter further. Please reach out to us at (281) …Hello, thanks for taking the time to express your honest concerns. We are disappointed to hear you left our dealership feeling this way and we would appreciate the chance to discuss this matter further. Please reach out to us at (281) 784-1000 so we can discuss the details of your visit in hopes of restoring your confidence back in our dealership.More